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Advice & FAQ The SLOWLY DOWNWARD MANUFACTORY is my shop, and as such I'm interested in offering items that I hope you will find interesting. The screenprints are my particular joy, and they are hand-pulled by myself and each is an individual print, rather than something off a litho press. There may be slight differences between prints, but that is part of the manufactory process. [manu=hand, factum=to make] Postage and packing: screenprints are despatched in 152mm diameter tubes with a 3mm wall thickness, which are extremely strong. All orders will be sent to you as soon as possible. If you pre-order a print (ie., one I haven't finished making yet) delivery will be dependent on when it gets finished. Please bare in mind that the postage costs for prints covers insurance for each print (up to the value of £500.00). Books are not packed in tubes, for obvious reasons. The order tracking page page is here. N.B. Given the limited quanties of many of the items on the Slowly Downward site, we are unable to take mail order payments If you are not happy, then you can: a. Email us at slowlydownward@sandbag.uk.com b. Return goods and/or send a letter to PO Box 2656, Reading, RG1 8XR, U.K. detailing your problem and any exchange you wish to make. c. Ring the Slowly Downward line on: WITHIN THE UK - 01189 569183 OUTSIDE THE UK - (+44 (0)1189 569183 from outside the UK) and leave a message. We will do everything we can to make you happy.  N.B. All transactions are carried out on a secure server. We have done everything possible to keep this as smooth as possible but should you experience any problems then please e-mail us direct at slowlydownward@sandbag.uk.com or write to us at PO Box 2656, Reading, RG1 8XR, U.K. |
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